50 Birthdays

All right, so sometimes the customer just always has to be right and you can’t say anything to change that.

This woman came into the store and walked right up to me. You get some nice ones that just want help who just walk straight up to the cash, but generally, it’s impatient people who are cranky and want to find what they want NOW. So this woman walks up and looks at me and says “Where can I find 50 Birthdays?”

Now, I have not a clue what freaking movie this woman is looking for. But she is pretty sure that this is what the movie is called and that’s that. After talking to her more, she tells me it’s that movie with Drew Barrymore in it and it clicks that she’s looking for 50 First Dates. So I tell her as much and she insists that I have the title wrong… Which I most certainly do not.

Anyways, so I tell her that we should have a few copies in the store, but they would be in our clearance bins. I need to take this brief moment to explain that on this particular day, everyone had called in sick. Seriously. The only other person to show up was the receiver and she had her own crap to do. When there is no one else in the store, typically you’re not allowed to leave the cash area. It’s a loss prevention thing.

This woman INSISTED that I search the clearance bins for her and find it. I quickly went through the bins and was unable to find it. I know what the cover looks like as well as the spine of the DVD, so it would be easy to spot if it was there. It wasn’t.

This woman then starts to tell me that I didn’t help her, this and that. I try to tell her that I can’t look because there are people at the cash and I’m the only person in the store. She gets all huffy and proceeds to tear through the clearance bins. She doesn’t find the film and makes sure to know that she is leaving without buying anything after she’s through.